CONTACT INFORMATION
| Benefit |
Provider | Website | Phone Number |
| Medical | Medical Mutual of Ohio | www.medmutual.com | 800-362-5200 |
| Prescription Drugs | Medical Mutual of Ohio | www.medmutual.com | 800-362-5200 |
| Dental | Medical Mutual of Ohio | www.medmutual.com | 800-362-5200 |
| Vision | Medical Mutual of Ohio | www.medmutual.com | 800-362-5200 |
| Life Insurance | Medical Mutual of Ohio | www.medmutual.com | 800-362-5200 |
| Long-Term Disability | Medical Mutual of Ohio | www.medmutual.com | 800-362-5200 |
| Flexible Spending | Medical Mutual of Ohio | www.medmutual.com | 800-362-5200 |
| Employee Assistance Program | ESI | www.theEAP.com | 800-252-4555 |
| Customer Advocacy Program | Medical Mutual of Ohio | www.medmutual.com | 888-636-3622 |
| General Benefits Questions | – | [email protected] | – |
Live Customer Support
For questions about your plan or benefits, please contact a Medical Mutual representative at (800) 382-5729 (TTY/TDD 711 for hearing impaired):
- Monday – Thursday, 7:30 a.m. – 7:30 p.m. (EST)
- Friday, 7:30 a.m. – 6:00 p.m. (EST)
- Saturday, 9:00 a.m. – 1:00 p.m. (EST)
For problems logging in or issues with the website, please call Technical Support at (800) 344-7620:
- Monday – Thursday, 7:30 a.m. – 7:30 p.m. (EST)
- Friday, 7:30 a.m. – 6:00 p.m. (EST)
- Saturday, 9:00 a.m. – 1:00 p.m. (EST)